PRIVACY POLICY

Effective 8/5/20

Plank and its parent, subsidiary and affiliated entities (collectively “PLANK”) are committed to respecting your privacy. This Privacy Policy describes the types of information collected from you, on this website, and any web site owned, operated, licensed or controlled by PLANK, including mobile enabled sites and apps (collectively ‘Web site’) what we do with it and with whom we share it. Please read and understand our Privacy Policy, as your use of the Web Sites signify your having done so and agree to this Privacy Policy

As used in this Privacy Policy the terms ‘us’ and ‘we’ refer to PLANK. You can find information regarding how to contact us at the end of this Privacy Policy

A. What This Privacy Policy Covers and Information Collected

This Privacy Policy covers the personally identifiable information collected through this Web site and various other PLANK websites and online products and services, which may include but is not limited to, your full name, address, telephone number, email address, birthday, etc. This Web site may contain links to other Web sites not owned, operated, licensed or controlled by us. These other Web sites are not governed by this Privacy Policy.

Like most web sites, this Site gathers traffic patterns, site usage information and other aggregated data in order to evaluate our visitors’ preferences and the effectiveness of this Site. This aggregate usage data does not identify you individually.

We may derive information or draw inferences about you based on other types of personal data we collect, such as your location based on your IP address or your interests based on your browsing behavior related to our product offering

This Site may use cookies to enhance the browsing and usage experience on our Site. ‘Cookies’ are small files or records that are placed on your computer’s hard drive (by us or a third-party provider of ours) to collect information about your activities on our Site. The information captured about your activities on our Site will make it possible for us (i) to monitor the effectiveness of certain of our marketing email campaigns; (ii) to monitor total number of visitors, pages viewed, and banners served on our Site. If you refuse cookies, your experience on our Site may be affected — for example you may not be able to utilize all of the functions on this Site.

B. How the Information We Collect is Used

The information collected may be combined with other information collected about you and is used and disclosed in a number of ways by us, to help us better understand and serve our customers, including without limitation the following:

To provide you with, or otherwise respond to your requests for, information and/or services, including but not limited to marketing programs, employment requests, etc.; To conduct research and analysis and to otherwise measure the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing program; Respond to and communicate with you about your requests, questions and comments; Manage your application for employment and contact you in connection with potential employment opportunities; Process claims we receive in connection with our products and services; Operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services and Web Sites; and performing accounting, auditing, billing, reconciliation and collection activities)

IP address or other unique identifier (“Device Identifier”) for any computer, mobile phone, tablet or other device (any of which are referred to herein as a “Device”) used to access the Web site. A Device Identifier is a number that is automatically assigned to your Device, and our servers identify your Device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the Device used to access Web Site. We may use Device Identifier information for a variety of purposes, including enhancing or otherwise improving the Web site and our products and services.

We may use third-party web analytics services on our Web Sites, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Web Sites. The information collected through these means (including IP address) is disclosed to these analytics providers, who use the information to evaluate use of the Web Sites. To learn more about Google Analytics and how to opt out, please visit here. We may combine information we collect from you with information we receive from third parties and use it for the purposes described in this Privacy Notice. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

On the Web Sites, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. This section of our Privacy Notice provides details and explains how to exercise your choices. You may see certain ads on other web sites based on your visits to our Web Sites because we participate in advertising networks administered by third-party vendors. Ad networks allow us to target our messaging to users through demographic, interest-based and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to web sites that participate in the vendors’ advertising networks, such as the pages or advertisements you view and the actions you take on the web sites. This data collection takes place both on the Web Sites and on third-party web sites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn more about how to opt out of ad network interest-based advertising, click here.

We do not sell or otherwise share personal information about you, except as described in this Privacy Notice. We share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requiremnts.

C. Comment Inquiries

Our Web site contains a link to provide us with comments about your experience PLANK. This section of the Web site may ask for your name, telephone number, and e-mail address. We use this information to contact you for a follow-up conversation about your experience at PLANK.

D. Sharing of Personal Information as Required by Law

We will disclose your personal information if we believe in good faith that we are required to do so by law, such as if we receive a court order or subpoena demanding the information. We will also disclose personal information to law enforcement officials if we believe our disclosure of the personal information will help protect your safety or security, the safety or security of your property, or the safety or security of our employees, our property or this Web site.

E. Security of Your Personal Information

PLANK requires that its suppliers take appropriate steps to keep your personal information confidential. Although we can’t guarantee that there will never be a security problem, we have in place appropriate security measures to carefully guard against the loss or misuse of the information collected. Notwithstanding the aforementioned protections, PLANK makes no representations, warranties or conditions or any kind, express or implied, with respect thereto.

F. Privacy Rights

All users may manage their data as follows:
Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages.
Text Messages. You can opt out of receiving commercial or promotional text messages by texting the word STOP in response to a text from PLANK from the mobile device receiving the messages.
Push Notifications. You can opt out of receiving push notifications through your device settings.
Location Information. You can prevent your device from sharing location information through your device’s system settings.
Cookie Tracking. You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may be missing out on certain features of the Web site.

G. How We Will Notify You About Changes to the Privacy Policy

If we make changes to this Privacy Policy that affect the way we use or collect personal information, we will notify you by posting the amended Privacy Policy on this Web site. We will indicate the date of the most recent update. Please check this Privacy Policy periodically for updates.

H. How To Contact Us

To contact us regarding the use of your personal information, please e-mail us at CONTACT@plankoakland.com

 

 

Patio Now Open

As we re-open our space, we’re continuing to prioritize the health & safety of our valued guests & team members as well as rewarding those who protect us all on the outside. Check out our Entry & Safety Policies and how we’re thanking front line workers below.

Entry & Safety Policies

Front Line Workers Discounts 

Dips & Chips

You can Dip Out as fast as you Dip In!

plank is proud to now offer Cowboy Dips & Chips! Dips & Chips is an Ohio concept, a West Coast exclusive at plank, providing juicy sandwich dips and homemade chips.

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Learn More

Take Out & Curbside Pick Up

Online orders, including curbside pick up and delivery, can continue to be placed by:

1. Calling 510-817-0980

2. Click here submit online

3. Visit the Doordash webpage or app

 

We can’t wait to welcome you back!